Returns & Exchanges
At Nikura, we want you to be completely satisfied with your wellness journey. If you are not happy with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Check Eligibility
Ensure your items are unused, in their original packaging, and were purchased within the last 30 days to qualify for a return.
Contact Support
Email our customer care team with your order number and reason for return to receive a unique Return Authorization Number and the return address.
Pack and Ship
Securely package your items to prevent damage during transit and include your Return Authorization Number inside the parcel.
Receive Refund
Once we receive and inspect your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing